Following the 5 months’ suspension of new registrations, the process was finally reopened. In addition, Bittrex presented a new website and trading platform design and increased their security levels. According to Bittrex CEO Bill Shihara, the reason for the suspension was the fact that the company had a significant responsibility to provide a secure platform with great customer support. However, just a few hours after this announcement, the platform had to suspend registrations again due to the huge influx of new users. Bittrex promised to resume the process in the near future.